Shipping policy

At Bvastra, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing your order.

Order Processing Time

  • All orders are processed within 7 business days
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During peak seasons or sales, processing times may be slightly longer.

You will receive a confirmation email/SMS once your order is shipped along with tracking details.

Shipping Charges

  • Free shipping on orders above ₹2500.
  • Standard shipping charge of ₹99 on orders below ₹2500.
  • Cash on Delivery (COD) charge of ₹100, if applicable.

Shipping charges are non-refundable once the order is shipped.

Delivery Timeline

Estimated delivery time:

  • Metro cities: 3-4 business days
  • Other cities & towns: 7-8 business days
  • Remote areas: 7-14 business days

Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS. You can use this link to track your shipment.

International Shipping

We currently do not offer international shipping.

Incorrect Address / Failed Delivery

  • Please ensure your shipping address and contact details are correct.
  • If delivery fails due to incorrect address or unavailability, re-shipping charges may apply.
  • After multiple failed delivery attempts, the order may be canceled.

Damaged or Lost Packages

If you receive a damaged package:

  • Please record an unboxing video.
  • Contact us within 48 hours of delivery at bvastrasupport@gmail.com with your order details and images.

We will assist you with a replacement or resolution.

Contact Us

For any shipping-related queries, contact us at:

📧 Email: bvastrasupport@gmail.com
📱 Phone/WhatsApp: 9119132610