Shipping policy
At Bvastra, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing your order.
Order Processing Time
- All orders are processed within 7 business days
- Orders placed on weekends or public holidays will be processed on the next working day.
- During peak seasons or sales, processing times may be slightly longer.
You will receive a confirmation email/SMS once your order is shipped along with tracking details.
Shipping Charges
- Free shipping on orders above ₹2500.
- Standard shipping charge of ₹99 on orders below ₹2500.
- Cash on Delivery (COD) charge of ₹100, if applicable.
Shipping charges are non-refundable once the order is shipped.
Delivery Timeline
Estimated delivery time:
- Metro cities: 3-4 business days
- Other cities & towns: 7-8 business days
- Remote areas: 7-14 business days
Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS. You can use this link to track your shipment.
International Shipping
We currently do not offer international shipping.
Incorrect Address / Failed Delivery
- Please ensure your shipping address and contact details are correct.
- If delivery fails due to incorrect address or unavailability, re-shipping charges may apply.
- After multiple failed delivery attempts, the order may be canceled.
Damaged or Lost Packages
If you receive a damaged package:
- Please record an unboxing video.
- Contact us within 48 hours of delivery at bvastrasupport@gmail.com with your order details and images.
We will assist you with a replacement or resolution.
Contact Us
For any shipping-related queries, contact us at:
📧 Email: bvastrasupport@gmail.com
📱 Phone/WhatsApp: 9119132610